25.3.11

Tea-Bagging Nightmare


A couple of months ago, I had a serious hate on for Twinings. Don't get me wrong, I've been starting my day with a cuppa from Twinings since the dawn of my adulthood (and later teen years) and since I don't drink coffee, the tea is mighty important to me. I usually buy the caterer-sized boxes that have 100 bags and I found that my most recent purchase of teabags had an extraordinarily large amount of of defunct bags which EXPLODED as soon as hot water hit them.

Obviously, that meant that I'd have to boil water ALL OVER AGAIN in order to make another.

SEETHING with rage with BACK-TO-BACK explosions, I fired off an email to the company, informing them of the suckiness.

This is the letter I got back.





Also included were TWO coupons for a Twinings product of my choice. Since I purchase tea in boxes of 100...that's...


 TWO HUNDRED FREE TEA BAGS!! (and the sweet sweet taste of vindication)



Props for Twinings Customer Service! *hands Rep bag of props*


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